Privacy Policy

Last updated: November 2026

What we collect

When you request a pilot, we collect the name, company, phone number and email you enter. When NightDispatch answers calls for a client business, it processes the caller's name, phone number, service address, problem description and a recording or transcript of the call.

How we use it

Pilot requests are used only to contact you about the service. Call data is used only to deliver the call summary and booking to the business the caller contacted. We do not sell personal information and we do not use call data for advertising.

Service providers

We rely on third-party providers for telephony, speech and language processing, email and hosting. They process data on our behalf under their own security and privacy terms.

Retention

Call recordings and transcripts are kept for up to 90 days unless the client business asks for a different period. You can ask us to delete your information at any time.

Contact

Questions or deletion requests: hello@nightdispatchai.com