Terms of Service
Last updated: November 2026
The service
NightDispatch AI provides an automated assistant that answers inbound calls on behalf of a client business, collects caller details, flags possible emergencies and books appointments. It does not place outbound calls.
Not an emergency service
NightDispatch is not a substitute for 911 or utility emergency lines. In situations such as a gas smell or risk to life, callers are told to contact emergency services first.
Billing
Plans are billed monthly in advance. Month-to-month plans can be cancelled at any time and stop at the end of the paid period. Six-month plans waive the setup fee and run for the full term.
Client responsibilities
The client business is responsible for the accuracy of the information it gives us (services, prices, service area, on-call contacts) and for complying with call-recording disclosure laws in its state.
Limitation of liability
The service is provided "as is". We are not liable for lost jobs, missed calls or damages caused by telephony outages, carrier issues or inaccurate caller information.